Question 1

What does the £49.99/yr entry fee cover?

Accepted Answer

Total access to brand assets, marketing materials, managed processes, secure SharePoint infrastructure, and custom portal resources. It is your complete toolkit to operate a credible, fully-supported local care branch under the Friends Helping at Home brand.

Question 2

Do I need previous care experience?

Accepted Answer

No prior care experience is required to become a Brand Partner. You operate the local business and build relationships, while the Central Management Team handles regulated care delivery, compliance and carer vetting through our partners.

Question 3

What are my operational hours?

Accepted Answer

You operate as a self-employed business owner; you work the hours you want and choose. There are no fixed shifts or rotas imposed on you — you build your branch around your own life and ambitions.

Question 4

What is the No Rushed Visits promise?

Accepted Answer

Every client receives a minimum one-hour visit. We never run the rushed 15-minute calls common in traditional care, which means better outcomes for clients and a brand you can be proud to represent locally.

Question 5

What is the No Stranger Policy?

Accepted Answer

Clients are matched with known, consistent carers so they always see familiar faces. This relationship-led approach is central to our reputation and a powerful local selling point for your branch.

Question 6

How do I get paid?

Accepted Answer

Invoices are centrally processed by Blue Sky 2020 Ltd. Once client funds clear, your territory profit split is instantly transferred to your business account. You never have to chase payments or manage billing yourself.

Question 7

Are there any hidden fees?

Accepted Answer

No. Beyond the £49.99 annual fee, the only deduction is a 5% central administrative transaction fee capped at £1 per transaction, plus the standard franchisor revenue share. Everything is transparent and modelled on our Investment & Earnings calculator.

Everything you need to join with confidence

Getting Started

Running Your Branch

Money & Payments

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